Listed below are the policies The Paige Memorial Library, its staff, trustees, volunteers, associates, community partners, and patrons all abide by. Policies are adapted by national/state regulations and are approved by The Trustees of Paige Memorial Library. All trustee meetings are open to the public, and take place on the first Thursday of each month, unless there is an emergency, in which the meetings are postponed until the next available date.  All policies will be publicly distributed on this site, the facebook page, and as pamphlets in the library itself for patron use as they become approved. Anyone using the library is expected to be familiar with its policies and regulations. Any questions or constructive feedback is best given at a trustee meeting. As always, we all thank you for your patronage, and encourage your feedback whenever possible:

Inter-Library Loan and Hold Policies

Patrons of the Paige Memorial Library have access to materials available to libraries all across the state. It is our pleasure to offer such services. Patrons are reminded that while Paige Memorial Library materials do not come with fines, materials from other libraries do! If you borrow a book from another library, Paige Memorial Library staff cannot waive fines or consequences for other libraries. We reserve the right to deny ILL services to any patrons with any ILL fines or overdue ILL items on their account.

Due to the popularity of Inter-Library Loan items, we can only hold them on the shelf for two weeks. If a patron does not pick up the requested item, it will be sent back to the home library. Failure to pick them up will place the patron at the back of the line for hold requests.

Automatic notices and reminders are sent via e-mail to patrons through our system. If you do not have an e-mail, please let us know, and we will be sure to call when an item arrives. Please update any contact information as it changes to receive notices as they arise to avoid fines.

Intellectual Freedom

Collection development and material’s policies are guided by the principles of intellectual freedom. These stem from the First Amendment of the Constitution, which affirms a citizen’s right to hold beliefs and to express them. Freedom of speech and freedom of the press also apply to its counterpart, the right to unrestricted access to the expressions and beliefs of others.

The Role of the Public Library
Public libraries play a unique role in the preservation of democracy by providing an open, non-judgmental institution where individuals can pursue their interests and gain an understanding of diverse opinions. Libraries must continue to play an essential role in safeguarding the intellectual liberty of the public and they must recognize, understand and support freedom of access.

Circulation Policy

Library Accounts

  1. To obtain a library card, an  individual must apply in person and produce documentation of their name and current address (a license, piece of mail, etc.).
  2. Parents/guardians are responsible for registering a minor for a library card.
  3. Those who are eligible to apply for an account with thePaige Memorial Library (A.K.A., Hardwick Public Library):
    1. All Hardwick residents age 5 and older.
    2. All Massachusetts residents who apply in person.

Letters may be issued whenever the Library has a concern regarding overdue items,  or damage of materials.

Closure Policy

The Paige Memorial Library will follow QRSD (Quabbin Regional School District) during periods of inclement weather. During the weekends or summer, any weather or otherwise emergency closings will be posted on this website’s home page, as well as our facebook page. The library will be closed during any State of Emergency.

The library will also be closed during any state or federal holidays. The complete listing of those official dates are listed on our website. We apologize in advance for any inconvenience caused by any planned or unexpected library closures.

Please call the library at 413-477-6704 if there is any doubt whether or not the library is open.

Event Board

It is our pleasure having a board for public notices. For the convenience and protection for all community organizations, all notices are to be placed by library staff only. Any notices placed without the knowledge or consent of a library staff member will be taken down. In order for a flier to be posted, please ask a library staff member first.

ALA Library Bill of Rights

The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services.

  1. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.
  2. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.

III. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.

  1. Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas.
  2. A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.
  3. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.

Adopted June 19, 1939, by the ALA Council; amended October 14, 1944; June 18, 1948; February 2, 1961; June 27, 1967; January 23, 1980; inclusion of “age” reaffirmed January 23, 1996.

ALA Code of Ethics

As members of the American Library Association, we recognize the importance of codifying and making known to the profession and to the general public the ethical principles that guide the work of librarians, other professionals providing information services, library trustees and library staffs.

Ethical dilemmas occur when values are in conflict. The American Library Association Code of Ethics states the values to which we are committed, and embodies the ethical responsibilities of the profession in this changing information environment.

We significantly influence or control the selection, organization, preservation, and dissemination of information. In a political system grounded in an informed citizenry, we are members of a profession explicitly committed to intellectual freedom and the freedom of access to information. We have a special obligation to ensure the free flow of information and ideas to present and future generations.

The principles of this Code are expressed in broad statements to guide ethical decision making. These statements provide a framework; they cannot and do not dictate conduct to cover particular situations.

  1. We provide the highest level of service to all library users through appropriate and usefully organized resources; equitable service policies; equitable access; and accurate, unbiased, and courteous responses to all requests.
  2. We uphold the principles of intellectual freedom and resist all efforts to censor library resources.
  3. We protect each library user’s right to privacy and confidentiality with respect to information sought or received and resources consulted, borrowed, acquired or transmitted.
  4. We respect intellectual property rights and advocate balance between the interests of information users and rights holders.
  5. We treat co-workers and other colleagues with respect, fairness, and good faith, and advocate conditions of employment that safeguard the rights and welfare of all employees of our institutions.
  6. We do not advance private interests at the expense of library users, colleagues, or our employing institutions.
  7. We distinguish between our personal convictions and professional duties and do not allow our personal beliefs to interfere with fair representation of the aims of our institutions or the provision of access to their information resources.
  8. We strive for excellence in the profession by maintaining and enhancing our own knowledge and skills, by encouraging the professional development of co-workers, and by fostering the aspirations of potential members of the profession.

Adopted at the 1939 Midwinter Meeting by the ALA Council; amended June 30, 1981; June 28, 1995; and January 22, 2008.

ALA Interpretation of Privacy

Rights of Library Users

The Library Bill of Rights affirms the ethical imperative to provide unrestricted access to information and to guard against impediments to open inquiry. Article IV states: “Libraries should cooperate with all persons and groups concerned with resisting abridgement of free expression and free access to ideas.” When users recognize or fear that their privacy or confidentiality is compromised, true freedom of inquiry no longer exists.

In all areas of librarianship, best practice leaves the user in control of as many choices as possible. These include decisions about the selection of, access to, and use of information. Lack of privacy and confidentiality has a chilling effect on users’ choices. All users have a right to be free from any unreasonable intrusion into or surveillance of their lawful library use.

Users have the right to be informed what policies and procedures govern the amount and retention of personally identifiable information, why that information is necessary for the library, and what the user can do to maintain his or her privacy. Library users expect and in many places have a legal right to have their information protected and kept private and confidential by anyone with direct or indirect access to that information. In addition, Article V of the Library Bill of Rights states: “A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.” This article precludes the use of profiling as a basis for any breach of privacy rights. Users have the right to use a library without any abridgement of privacy that may result from equating the subject of their inquiry with behavior.